Frequently Asked Questions
Everything you need to know about your BannerBee order
What is the processing time for my order?
Most orders are processed and shipped within 1-3 business days. During peak holiday seasons, processing may take up to 5 business days.
Do you offer international shipping?
Currently, BannerBee Company LLC ships to all 50 U.S. states and Canada. Shipping rates and delivery times vary based on the destination.
What is your return policy?
We offer a 30-day return policy for most unused and unopened items. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products eco-friendly?
We prioritize sustainability by using recyclable packaging materials and sourcing products from manufacturers who adhere to ethical and environmentally conscious standards.